1. Make a screenshot of the error:
    • Screenshot of the error
    • Screenshot of the software window, highlighting the error 
  2. Detailed explanation of the error:
    • When did the error occur? (time period with approximate time stamp)
    • What did you do to create the error?
    • Can you reproduce the error?
    • Since when does the error occur?
    • Do colleagues have the same problem?
    • What do you expect the function to do?
  3. Send us the log files:
  4. Name the version of the software:
    • Select ? > About